Career Opportunities with Chick-fil-A Mayfield Heights

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Careers At Chick-fil-A Mayfield Heights
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Kitchen Shift Leader

Department: Supervisors Back of House
Location: Mayfield Heights, OH

Job description

At Chick-fil-A, Managers are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.

Responsibilities include:

  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Strictly adheres to all company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
  • Scholarship Opportunities - Since 1970, Chick-fil-A has invested more than $112 million in scholarships to help over 67,000 Team Members pursue a college education and achieve their remarkable future ó whether itís with Chick-fil-A or elsewhere.
  • Referral Bonus - Have some awesome friends? Have them come work with you and get paid to do it.
  • Break Meal Allowance - As part of our appreciation to you, we want to feed you each shift you work.
  • Health Insurance Benefits
  • Paid Time Off


  • Minimum 18+ years old
  • Previous customer service experience preferred
  • Previous leadership experience an asset
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Great customer skills

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Lemonade is maid fresh daily with pure lemon juice and combined with pure cane sugar and water (yep, thatís all) to make Chick-fil-A Lemonadeģ. It may not be the easy way, but it's the only way we know.

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